Ordered 2 sabers only received 1 Having hard time getting a hold of anyone that can help
15 dollars shipping 10 dollar battery nuff said
It stated that you fulfilled my order 14 days ago but it took 16 days to get from Houston to Atlanta...and the order was wrong AFTER expressing from me that it might happen from the pics you sent me! 🤬
I never received this item. I would give 0 stars if that was an option. I inquired about my missing stand multiple times via phone and email with little to no response and no resolution. I was never sent this item or the refund for it. I cannot in good conscience recommend anyone do business with Ziasabers sadly.
I ordered the Darth Vader Xeno Pixel saber that was indicated as "in stock". This website states shipping next day, possibly 3-days in extreme circumstances. 2-weeks passed by with no shipment. I have emailed, text and called and left voicemails. This place does not reply or answer their phone. They are nothing more than a drop-shipper of items, and a poorly run one at that. I should have done more research ahead of time and I would have seen similar feedback on Reddit. I should have also looked up their address ahead of time, it's a storage unit in rural Texas. Just Google it, you'll see. Avoid this place.
I ordered two lightsabers. At first I only received one of them and was told my order was complete. The invoice says a lightsaber stand was shipped with it but I never received it. I called and emailed about it and never heard anything back. Finally I received the second saber after several email requests but still no lightsaber stand. I asked for a refund or for the item I paid for and still no resolution. I love the sabers, but the customer service has been less than satisfactory.
I purchased this saber with high hopes given this was the fourth saber purchase from this firm. It arrived in slightly damaged packaging as a part of a two saber order. It looks amazing and assembled without issue but wouldn’t charge at all. It’s gone from functional saber to impending return. I’m sure if it worked, it would be a great addition to my collection, but as for now, I wouldn’t recommend.
Mystery Saber – Incredible Value on Customer-Return Lightsabers!
Other then a large scratch on the handle, product was as described with all parts and manuals. Sturdier then expected. price was reasonable. Would purchase again. Much fun.
Died after only using it for a few minutes. Bad core, but handle is excellent
Been seeing saber ads and thought I just pick one up for fun. Got the anakin saber and works amazingly! The only issue is that the button does not work with the sliding part over it. I have to slide the cover then push the button for it to power on. But have to be care since there is nothing holding the button in so it pops out often. Definitely a part that should be redesigned. Other than that it's a fun saber.
This thing is amazing!. Does everything I could want. Very well made and sound is great for the price. Only reason it gets 4* is because it doesn't have the USB in hilt charging lime it says in the description and I never got the FREE practice blade as montioned in the listing also. There also needs to be an area on the site to re-download font for those who have purchased a Saber. Would still 10000% recommend this purchase tho.
These lightsabers are legit! I was super impressed when I opened the box to see the quality of it! I love all the features and how it functions! I cannot wait to get more to add to my collection! You definitely can’t beat the price of these quality sabers!
The beginning of my journey operating a Xenopixel saber was a bit rough. For one, the lightsaber manual fell out of the box without me realizing it, so I was more or less flying by the seat of my pants trying to work the features until I got the app downloaded. (THANK EVERYTHING HOLY for the app!)
The required assembly/disassembly of the crescent moon in order to install or remove the blade was tricky. I dropped three screws, finding one, then the other two MUCH later. So I'm grateful for the extra parts. Installing the hardware wasn't particularly clear and spitballed my way through it. Once the blade was in additional screws were needed to secure it. I've currently got a custom Legendary Silver Crystal blade plug in it, but it's not fully secure.
The manual operation of the saber was so finicky that I rage quit messing with it. (Remember: manual fell and I had no idea what I was doing.) Changing the options was excruciating, especially if I accidentally missed the selection I desired of sound font/blade color as I'd have to cycle all the way through. Once I got it paired to my phone through the app, though, that was a huge improvement.
A couple notes: would prefer that the saber didn't come preset to full brightness and highest sound. (Sensory sensitive.) First thing I did in the app was turn the brightness down by 50%. Would also be great if the background sound effect when using the Moon Saber setting could be adjusted in volume. Hearing it while playing the music is aggravating. Also still haven't figured out how to activate the Force abilities with that setting, at least manually. Doing it only through the phone is not convenient if at a con, wearing gloves. :\
Overall, more than pleased to finally have this saber.
so the hilts i got look great. I got 2 different cross guard style ones which are very cool. I'm a bit disappointed that they're basically the same hilt, but mystery boxes are random and you get what you get. still love them, they're 5 stars. but the way they came packed, they were just tossed in the box. no packaging at all just bouncing around inside. and the blade keeps falling out of one of the hilts which is why ony 2 star review. if it wasn't for the blade not able to stay in it, it would have still been a 5 star review.
Wonderful! Everything is was looking for in a light pike and more.
The lightsaber was a nice looking. I purchased it to replace my original Master Replicas Saber because the blades on that one are dimmer than today's newer sabers. I hated that there is no way to align the two halves. I also hated the clunky method to change the settings. You can set the Saber to the sounds and colors you like but it is very easy to accidentally change them to different ones by just by handling it. Customer service was very friendly and responsive. Unfortunately, I hated the Saber and just gave 1 half to each of my kids and kept my old one.
I’ve requested a refund on their website and twice in and email but all I keep getting in return is a message saying the order has been fulfilled.
I want to return the lightsaber for a full refund as it says on your website please!
I’m sure if I got the whole thing it would be great. When I got it though, I was missing parts to the stand. I tried to reach out for help so that I could get what I ordered but I never heard back on the emails I sent. I’m sure it’s a great stand but due to not receiving the whole thing and also the bad customer service I have to rate it low.
I have paid but have never received the light saber.
This saber feels great in the hand it's a little heavy though but I just got it for tricks and not dueling so I can't say anything about fighting with it, I chose the RGB because it was the cheapest one, recommend this 100%
I am so pleased with this saber. Overall, great construction, bright blade and outstanding sound. The one pet peeve....Sailor Moon....really...Sailor Moon....she has her own saber...lol. could do without that mode annoying as hell. Other than that everything I dreamed of in a saber and I fell in love with Cal Kastis Lightsaber from the game. Glade to own one of the versions of this awesome saber. Keep up the great work and may 2025 open you guys up to new possibilities and possibly saber designs.
Scott Weller
This was a bad experience. The saber was a holiday gift and the lights work but not the sound. The merchant had a faulty customer service number and did not work well with us to repair, exchange or refund. Very disappointing!
