Customer Reviews
Mystery Saber – Incredible Value on Customer-Return Lightsabers!
Other then a large scratch on the handle, product was as described with all parts and manuals. Sturdier then expected. price was reasonable. Would purchase again. Much fun.
so the hilts i got look great. I got 2 different cross guard style ones which are very cool. I'm a bit disappointed that they're basically the same hilt, but mystery boxes are random and you get what you get. still love them, they're 5 stars. but the way they came packed, they were just tossed in the box. no packaging at all just bouncing around inside. and the blade keeps falling out of one of the hilts which is why ony 2 star review. if it wasn't for the blade not able to stay in it, it would have still been a 5 star review.
I ordered on December 20, and it's now January 6, and I still don't have my order. I inquired through email and chat, and NOBODY responded. Now, you send me a review. I can't say anything about the product, but your customer service sucks.
The wrong saber was sent. A RBG instead of a Neopixel. Huge disappointment! Thinking Zia Sabers would exchange the item for the correct one, told me to basically eat the cost for the wrong item and give me a store credit for half of the amount paid for the wrong item. Unacceptable!